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Police and Fire

If you need police, fire, or medical response, you don’t actually call the police or fire department directly — you call 911 or the non-emergency number, and a PSAP (Public Safety Answering Point), also known as dispatch, sends help. These 911 centers handle all emergency AND non-emergency calls and dispatch for multiple agencies across a region. For example, here in Marion County, we have two PSAPs:

1. METCOM – Dispatches for Hubbard-Donald Police Department and other local agencies.

2. WVCC (Willamette Valley Communications Center) – Dispatches for Marion County Sheriff’s Office and more.

Both centers are staffed with highly trained dispatchers who answer 911 and non-emergency calls from the same desks, using the same systems — 24/7.

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In an emergency: Call 911

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For non-emergencies: Use the local non-emergency number (but it still goes to the same dispatch center!)

METCOM: 503-982-2340 (Inside the city limits of Hubbard and Donald)

WVCC: 503-588-6123 (Outside the city limits of Hubbard and Donald)

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Police Services: Hubbard-Donald Police

The City of Donald contracts with the City of Hubbard for police services.

 

In an emergency: Call 911

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Call the Hubbard-Donald Police non-emergency dispatch line at 503-982-2340 for non-urgent matters.

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Online Crime Reporting - MyPDConnect

Hubbard-Donald Police Department is introducing MyPDConnect in order to provide better service to our communities. This new app is free to download and will allow citizens and business owner a quick and easy way to file a police report when the suspect is already gone. You can also access online at https://hubbardpd.mypdconnect.com/

  • Abandoned Vehicles   

  • Ordinance Complaints

  • Parking Issues

  • Criminal Mischief/Vandalism

  • Identity Theft/Fraud/Forgery

  • Shoplifting

  • Thefts

  • Anonymous Tips and Information

    • Disponible en español

Scan QR Code for
Hubbard Donald Police
Facebook Page

The Law Enforcement Activity Reports are reviewed monthly at the City Council meetings.

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Fire Services: Aurora Rural Fire District 

The Aurora Rural Fire District was organized in 1948 and serves an area of 64 square miles in both Marion and Clackamas Counties. They service approximately 6,000 permanent residents with an assortment of different businesses, schools, airports and major highways and railways. â€‹The Aurora Fire Department protects the cities of Aurora, Donald, and other surrounding communities and rural farmlands. 

Ehlen Station 910

12810 Ehlen Road NE

Aurora, OR 97002

Phone: 503-678-5966

Donald Fire Station 920

20909 Feller St. NE

Donald, OR 97020

Aurora Station 900

21390 Main St NE

Aurora, OR 97002

Please call the number for Ehlen Station if you are in need of non-emergency assistance to reach the administrative staff during regular office hours. 

Backyard Burn Information

Open burning is regulated by the Dept. of Environmental Quality (DEQ) and the Dept. of Agriculture.

Backyard Burn Hotline: (877) 982-0011

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Illegal Burn & Smoke Complaints

DEQ: 503-378-8240 or toll free at 1-888-997-7888

To file an online complaint form, click the link below: 

DEQ nCIDENT System - Incident Reporting Form. Revision 1 (state.or.us)

The Emergency Response Logs are reviewed monthly at the City Council meetings.

You will see the various types of calls that your A.R.F.D. responds to as well as their response times.

Official Website of the City of Donald

City Hall: 10710 Main St. NE ~ PO Box 388, Donald, OR 97020

Phone: 503-678-5543     Fax: 503-678-2750

City Hall Hours: â€‹Monday - Thursday: 8:00am - 4:00pm, Closed for lunch: 12:00 pm - 1:00pm
Friday: 8:00am - 12:00pm

After Hours Water & Sewer Emergency Pager: 503-301-6479

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