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Water Department

Water Conservation in Effect 

August 13 - October 5, 2026

Every drop counts! We can all help conserve our community’s water supply by making a few simple changes at home. Of course, water should always be used when necessary to protect public health and safety.

Help Prevent Water Waste:


Do not use water to clean sidewalks, driveways, patios, parking lots, or streets, except when necessary to protect public health and safety. If possible, consider using a broom or leaf blower instead.

Turn off your hose when it is not actively being used. When washing vehicles, use a hose with a shut-off nozzle to stop the flow.

Limit water used to fill or refill swimming pools, hot tubs, and water features to 500 gallons.

Use water carefully to prevent runoff onto sidewalks, streets, or other areas where it is not needed.

Why We Need to Conserve Water?


Currently, customer water demand is higher than what our system can produce. The system is operating around the clock to keep up, while water levels in the aquifer are dropping rapidly. We are using water faster than it is being replenished, and if this continues, we may not be able to meet future demand. The Public Works Director is working to ensure the Water Plant equipment can continue operating reliably. Please help us by conserving water over the next couple of months.

Tips to Conserve Water:


Watch Your Water Use:
Check your monthly water bill for un-expected increases. If your routine hasn’t changed, the increase may indicate a leak.


Check for Leaks:
Common household leaks include running toilets, dripping faucets, and leaking valves. To check for a leak, make sure no water is running and check your water meter. Wait two hours and check it again. If the reading has changed, you may have a leak.


Take Shorter Showers:
Shorten your shower by a minute or two and turn off the water when it is not needed.


Water Lawns and Landscaping Wisely:
Water before 8:00 a.m. or after 7:00 p.m. to reduce evaporation and make the most of the water you use.


Turn Off the Faucet:
Turn off the tap while brushing your teeth, shaving, or washing your hands.


Small changes in our daily habits can add up to significant water savings!

Consumer Confidence Report (CCR)

Each year the City of Donald provides a Water Quality Report to all of its customers. This report contains important information about Donald's drinking water from the previous calendar year.

Email cityhall@donaldoregon.gov or call (503) 678-5543 to request a hard copy.

Donald water tower viewed through chain link fence.

The City of Donald's Public Works' staff work around the clock to provide top quality water for every tap. We ask that all of our customers help us protect the water sources, which are the heart of our community and way of life. We want our valued customers to be informed about their water utility. If you have any questions concerning your water, please contact the Public Works Department at 503-678-1411.

Official Website of the City of Donald

City Hall: 10710 Main St. NE ~ PO Box 388, Donald, OR 97020

Phone: 503-678-5543     Fax: 503-678-2750

City Hall Hours: ​Monday - Thursday: 8:00am - 4:00pm, Closed for lunch: 12:00 pm - 1:00pm
Friday: 8:00am - 12:00pm

After Hours Water & Sewer Emergency Pager: 503-301-6479

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